NAVNEET KOUR MAAN

Managed a diverse portfolio of assigned leads, overseeing the full sales cycle from initial contact to post-project completion to maximize client engagement.

Collaborated cross-functionally with customer and post-sales teams to align project deliverables with client expectations, achieving high levels of client satisfaction.

Conducted in-depth market research and competitive analysis, providing actionable insights into industry trends and client needs to inform strategic sales approaches.

Streamlined presales documentation by translating complex customer demands into clear proposals, SOWs, and case studies, significantly enhancing sales team efficiency.

Generated new business opportunities through targeted cold calling and email campaigns, securing B2B sales with international clients across the USA, Canada, and Australia.

Managed end-to-end vendor setup processes, ensuring seamless integration and operational efficiency for new partnerships.

Leveraged expertise in CRM tools, including HubSpot and Salesforce, to manage sales pipelines, track client interactions, and optimize customer relationship management.

Provided critical insights on US healthcare compliance (HIPAA, HL7, FHIR, OSHA, ADA), ensuring all sales and client engagement strategies adhered to industry regulations.

Led, managed, and mentored a team of 10 employees, fostering a collaborative environment that improved team performance and achieved departmental goals.

Developed and delivered persuasive business presentations and proposals, effectively communicating value propositions to secure new business and product sales.

Cultivated and maintained strong, productive customer relationships by providing in-depth business knowledge and top-notch service, leading to sustained client satisfaction.

Actively prospected and qualified new sales leads, expanding the global client base and identifying new business opportunities for the company.

Collaborated cross-functionally with internal teams to tailor business services and product sales proposals, ensuring alignment with client needs and successful deal closures.